ICNet Services

Pre-installation Consulting
An experienced ICNet consultant will help assess the full impact of an ICNet installation.

Installation, Configuration and Testing
Installation is straightforward, but assistance is provided for configuration, testing and setting up the parameters with local look-up tables.

On-site Training
One-on-one training is offered for basic operations, reporting import and export, systems management and statistical analysis.

Integration
Assistance is provided for integrating ICNet with laboratory, theater and hospital information systems.

Manuals and Documentation
User manuals and explanatory documentation are provided for implementation and system management guidance.

Data Export and Analysis
Consulting is available for establishing special purpose data sets and with statistical analysis.

Support
ICNet offers full support, training and installation services. Software upgrades and maintenance is provided online and helpdesk support is delivered through telephone, e-mail and website forums.

Updates and Maintenance
Regular system updates and maintenance are provided to all ICNet customers with annual contracts.

Training Conferences
All aspects of ICNet are covered at various user conferences held worldwide.